Privacy

Lelystad Municipality processes personal data for the performance of its statutory and public tasks. This privacy statement applies to all personal data processed by Lelystad Municipality in the performance of its tasks.

Rules

Everyone has a right to privacy. To guarantee your right to privacy, the municipality handles your personal data with the utmost care and confidentiality. Not every civil servant is allowed to view or use them, let alone pass them on to third parties. There are clear rules for this which are prescribed in the General Data Protection Regulation (AVG). These rules are summarised in the privacy policy and regulations. These policies and regulations are available to all officials and can also be viewed by you as a citizen on the municipal website. In addition, a copy is available for inspection at the Info desk in City Hall. The data protection officer (FG) monitors compliance with these regulations.

Regulations

Use of personal data

The municipality only carries out tasks of direct interest to its residents and visitors. To perform these tasks, Lelystad municipality sometimes uses personal data of its residents and visitors.
If you purchase a service or product from, contact or visit the municipality, in many cases the municipality also uses your contact details, such as your telephone number and e-mail address to provide you with good service.

Obligations and responsibilities

Lelystad Municipality is responsible for handling your personal data carefully and confidentially and has a number of duties to protect your personal data from unauthorised access or unlawful use. The municipality must comply with the laws and regulations governing the processing of personal data, which means, among other things, that Lelystad Municipality will only use your personal data if there is a valid purpose for doing so, such as carrying out statutory and public tasks. These personal data may not be used for other purposes.
Lelystad Municipality has appropriate security measures -procedures to protect your personal data. In addition to technical security measures such as encryption of personal data and access controls to computer systems, municipal employees have a duty of confidentiality and access to personal data is only given to employees who are authorised to do so.
Lelystad Municipality does not retain your personal data longer than necessary for the proper performance of its duties and compliance with legal obligations.

Disclosure to third parties

Lelystad Municipality does not provide your personal data to third parties without your prior consent, unless the municipality has a power to do so under a statutory provision.

Cookies

Lelystad Municipality is committed to protecting your privacy when visiting the website. The personal information you provide will always be treated confidentially.
We use the data provided by visitors to fulfil their requests and to provide our services. Received data are used only for the purpose for which they were obtained. Information provided by e-mail in response to requests for information or questions is used exclusively to process the request or response.
This website Lelystad uses Siteimprove analytical cookies to track general visitor data in order to compile statistics about visitor behaviour on the website. These statistics do not contain any personal data. Nor do we share this data with other parties.

Your rights

You have a number of rights when the municipality uses or wants to use your personal data:

Right to information: Why is this data needed and what will happen to it?
Right to access your personal data and its processing by the municipality.
Right to correct, supplement, delete or shield your data if necessary.
Right to object to processing of your personal data.
Right to complain about the use of your personal data.

You can submit your request digitally(fg@lelystad.nl) or in writing. In any case, the municipality will respond to this request in writing within 4 weeks. You can then request the municipality to supplement, correct or delete these details, indicating in your request which changes you want. The municipality will also respond to this request in any case within 4 weeks. To prevent abuse, we may ask you to identify yourself. Please use the example letter from the Personal Data Authority as a starting point to ensure your request is complete.

Information and contact

If you want to know more about your privacy check the website of the Personal Data Authority. If you have any questions or requests about this privacy statement, please contact Lelystad Municipality.

Applicable law

This privacy statement is governed by Dutch law.

Change of privacy statement

This privacy statement may be amended by Lelystad Municipality at any time, without prior warning. Changes take effect from the moment they are published on the Lelystad Municipality website. We recommend that you consult this privacy statement regularly so that you are aware of any changes.